Last updated: 16 April 2015
digital audit and strategy;
Social media management
Search marketing services
risk and digital management;
reporting and forecasting;
training and mentoring;
Commitment to protecting privacy
Privacy concerns are important to us.
It is ntegrity’s policy to comply with the Australian Privacy Principles (Principles), as set out in the Privacy Act 1988 (Cth) (Privacy Act).
Where our services contain links to third-party websites, these sites are governed by their own privacy statements. ntegrity is not responsible for their operation, including but not limited to their information privacy practices.
Types of information collected
When you use our services, we collect information about you, including personal information. Personal information is information that may be used to readily identify or contact you as an individual person, such as: your name, date of birth, gender, current and previous addresses, telephone or mobile numbers, email addresses, user names, and geographic information.
We only collect personal information that is necessary for the function and activities of our business and the provision of ntegrity Services. We may also ask you to provide credit card or other payment information in order to process payment for your ntegrity Service.
Collection from third parties
Where it is reasonable and practicable to do so, we will collect personal information about you only from you. We may sometimes be provided with information about you from a third party, such as a social networking site, or other site through which you have used our services. We will typically only do this with your consent.
When you visit our website, our server attaches a small data file called a “cookie” to your computer’s memory.
Purpose of collection
The primary purpose for collecting information is to enable ntegrity to better provide you with the ntegrity Services, in a manner tailored to you. We may also use the information collected for other secondary purposes related to this primary purpose.
Consequences of not providing information
If you choose not to supply certain personal information, we may not be able to provide you with the level of service or the services you require.
General uses of information
Some of the specific purposes for which we use the information we collect about you (including personal information to the extent applicable) include to:
Provide, operate, maintain, improve, and promote ntegrity Services;
Communicate with you, including responding to your comments, questions, and requests; providing customer service and support; providing you with information about services; providing other news or information about us; and sending you technical notices, updates, security alerts, and support and administrative messages;
Enable us to analyse the effectiveness of your current digital assets and identify potential risks to your brand;
Monitor, track and analyse brand influence, trends, usage, and activities in connection with your digital assets in order to provide accurate and effective ntegrity Services;
Personalise ntegrity Services, including by providing content, strategies, or training systems that match your brand and vision; and
For other purposes about which we notify you.
Use of aggregated data
We also may use the information we collect about you in an aggregate form.
Aggregate data is information (originally personally identifiable or non-personally identifiable) that subsequently is used in aggregate form.
Although aggregate data may be based in part on personally identifiable information about you, it does not identify you personally. We may use aggregate data we collect in order to conduct analysis or research, such as research about customer demographics, Internet use, and interests and behaviour. We may share this type of aggregate data with a variety of third parties, including our affiliates, advertisers and other current and prospective business partners. As this form of data does not identify particular users, these third parties will not be able to contact you based solely on this data.
Disclosure of information
We may disclose your information to third parties who provide services to us, including organisations and contractors that assist us with the purposes for which we use your information. These services include:
operations, billing and debt-recovery functions;
information technology and network services;
market research and marketing services.
We may also disclose your information:
to your authorised representatives or advisors, or when you ask us to do so;
to credit-reporting bodies and fraud-checking agencies, and to credit providers for credit related purposes such as credit-worthiness, credit rating, credit provision and financing;
our related entities or our business partners;
to organisations as required or authorised by law;
to law enforcement and national security agencies, and other government and regulatory authorities as required or authorised by law;
to third parties who assist us to manage or develop our business and corporate strategies and functions;
for the purposes of facilitating or implementing a transfer/sale of all or part of our assets or business; and
to our contractors, consultants and service providers.
Protection and transmission of data
We may disclose your information to our hosting service providers or any other service providers in Australia or any other country in which we may conduct our business from time to time.
We expect our employees and contractors who handle personal information to comply with the Privacy Act and will take appropriate action in response to breaches of the obligations imposed by the Principles.
We will ensure that all reasonable steps are taken to protect all personal information from misuse, interference, loss and unauthorised access, modification and disclosure. Although we seek to engage external service providers who also comply with these requirements, no security system is impenetrable and we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others.
Accordingly, and to the extent permitted by law, we do not accept responsibility for the misuse of personal information while stored on our systems or otherwise in our care or in the care of our external service providers.
Access to information
We reserve the right to refuse access to your personal information if providing access would be unlawful or would have an unreasonable impact upon the privacy of other individuals.
If you have subscribed to any of our newsletters or subscriptions, or are receiving promotional communications, and no longer wish to receive such communications, you may opt out of receiving them at any time by clicking the “unsubscribe” button on any email communications that we send you or by contacting us at the details set out below.
Disposal of information
We will take reasonable steps to destroy or de-identify personal information if it is no longer needed for any purpose for which it may be used or disclosed or if we are no longer required to retain the information at law.
Complaints about an interference with privacy
Attn: Compliance Officer
ntegrity Pty Ltd
2/482 Bourke Street
Melbourne, VIC 3000